Service Animal Policy

No pets or emotional support animals, service animals welcome.

Comfort/emotional support animals do not qualify as Service Animals.

Service Animal: An animal specifically trained to perform work/ tasks to aid persons with disabilities. Tasks may include, but are not limited to, guiding blind persons, aiding persons with limited mobility, alerting persons who are deaf, protecting persons who are having a seizure, and calming persons with PTSD. Service animals receive training for their work/task.

Individual with a Disability: A person with a physical or mental impairment that substantially limits one or more major life activities, a person who has a history or record of such an impairment, or a person who is perceived by others as having such an impairment.

Emotional Support Animal:

• A companion animal which provides therapeutic benefit, such as alleviating or mitigating some symptoms of the disability, to an individual with a mental or psychiatric disability.
• Emotional support (also known as comfort or therapy animals) are not permitted in any CNDC facility.
• Service animal tasks may include, but are not limited to: guiding blind people, alerting deaf people, pulling a wheelchair, alerting and protecting a person who is having or may have a seizure, reminding a person with mental illness to take their medication, calming a person with PTSD during an anxiety attack, or assisting a person with diabetes.
• Patrons accompanied by service animals must place a vest or other indicator on their service animal to signal their status as a service animal.
• A patron who brings a service animal onto CNDC premises are completely and solely liable for any injuries or any damage to personal property caused by the animal.
• The patron is responsible for cleaning up after accidents.

Patrons accompanied by service animals are required to: 

• provide the service animal with food, water, and other necessary care;
• keep the service animal on a leash no longer than six feet unless doing so prevents the service animal from performing the work or task it is trained to perform;
• ensure that the service animal remains within three feet and does not obstruct aisles, walkways, or other pathways at any time;
• ensure that the service animal is never left unattended, including in hotel rooms;
• keep the service animal calm and obedient, and ensure that the service animal does not cause disruption, behave aggressively, or create excessive noise;
• keep the service animal on the ground or in their lap, service animals are prohibited from sitting on a gaming machine or in a chair in front of a gaming machine;
• keep the service animal free from any signs of fleas and ticks;
• ensure that the service animal is properly vaccinated (i.e., vaccination tag, records, etc.); and promptly clean up any mess the service animal makes during the visit, including but not limited to messes caused by the service animal’s bodily functions, such as feces, urine, vomit, fur, etc., as well as messes caused by the service animal’s movements, such as knocking over liquid, food, garbage, etc.

See the Cashier Cage for our full Service Animal Policy.